JF
Jenny F
1 reviews | Active since Apr 2020
19 Nov 2024, 11:56
Poor service
I have had email delivery problems for the last month and get no resolution to the problem on the server. This has caused me to loose 3 clients in the last week, and no to top it off,they cant even accept a ticket to transfer one of the domains out. No feedback is ever given either. I really dont recommend them
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Replies (1)
1-grid's replyOfficial
19 Nov 2024, 12:53Hi Jenny,
We're really sorry to hear about your experience, and apologise once again for the frustration caused.
We appreciate your feedback, and have escalated the relevant requests to our Team to address your Support Tickets as soon as possible.
We will remain in contact with you directly.
Warmest regards,
Natalie from the 1-grid Team
We're really sorry to hear about your experience, and apologise once again for the frustration caused.
We appreciate your feedback, and have escalated the relevant requests to our Team to address your Support Tickets as soon as possible.
We will remain in contact with you directly.
Warmest regards,
Natalie from the 1-grid Team
1-grid's reply19 Nov 2024, 12:53
Official
Hi Jenny,
We're really sorry to hear about your experience, and apologise once again for the frustration caused.
We appreciate your feedback, and have escalated the relevant requests to our Team to address your Support Tickets as soon as possible.
We will remain in contact with you directly.
Warmest regards,
Natalie from the 1-grid Team
We're really sorry to hear about your experience, and apologise once again for the frustration caused.
We appreciate your feedback, and have escalated the relevant requests to our Team to address your Support Tickets as soon as possible.
We will remain in contact with you directly.
Warmest regards,
Natalie from the 1-grid Team