KR
Kevin Rees-Gibbs

1 reviews | Active since May 2015

24 Jan 2024, 09:24

Please take note

Be warned - Since we have been back at work 04th January 2024 until today we have had little if no e-mail connection from 1-Grid. Plenty of long time calls have not produced any results. It seems as through the technical department is not able to sort out the problem and we are suffering - trying to run a business without e0mails is very difficult. Try and ask for a manager to escalate the problem - they are always in meetings - ask for a director and you will be told that you need to follow protocol and talk to a manager first - joke - it is very frustrating

0
Replies (1)
1-grid
1-grid's reply24 Jan 2024, 10:27
Official
Hi Kevin, 

I have taken note of your complaint and sent your details through to support. Someone will reach out soon.

Kind regards,
1-grid support