AL
Amanda L
1 reviews | Active since Dec 2018
18 Sept 2019, 11:12
PHAQIQAH YOU ARE A SHINING EXAMPLE OF EXCELLENCE!
I normally struggle with getting any type of decent service out of 1-grid. In fact I dread having to make any type of query. But today Phaqiqah changed all of that for me today. Still struggling to get everything back online I received a follow up call from Phaqiqah who was calm, patient and actually answered my answers when asked so that I could become more knowledgeable if the problem came up again. I highly recommend Phaqiqah as excellent example of how to communicate, problem solve and be of service to your customers. She could teach most of your team the right way to do it based on all my previous experiences. THANK YOU SO MUCH - You saved my day!
Helpful (0)
Replies (1)0
Replies (1)1-grid's replyOfficial
23 Sept 2019, 10:11Good Day Amanda,
Thank you so much for taking the time to give us a positive rating and excellent feedback! We appreciate your support and kind words. We have passed this on to the agent.
If you have any queries in the future, please do not hesitate to contact us. We are always ready to assist!
Sincerely,
Elsa
Thank you so much for taking the time to give us a positive rating and excellent feedback! We appreciate your support and kind words. We have passed this on to the agent.
If you have any queries in the future, please do not hesitate to contact us. We are always ready to assist!
Sincerely,
Elsa
1-grid's reply23 Sept 2019, 10:11
Official
Good Day Amanda,
Thank you so much for taking the time to give us a positive rating and excellent feedback! We appreciate your support and kind words. We have passed this on to the agent.
If you have any queries in the future, please do not hesitate to contact us. We are always ready to assist!
Sincerely,
Elsa
Thank you so much for taking the time to give us a positive rating and excellent feedback! We appreciate your support and kind words. We have passed this on to the agent.
If you have any queries in the future, please do not hesitate to contact us. We are always ready to assist!
Sincerely,
Elsa
