tG
tony G
1 reviews | Active since Feb 2010
15 Apr 2021, 13:48
Pathetic Service, again
We are still receiving invoices and emails on our old package, every time we have to waste time to resolve this. Would be far easier if 1-Grid could sort this simple issue out internally so that they would not waste their client's time but that could be asking for a lot as they are really useless.
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1-grid's replyOfficial
15 Apr 2021, 14:47 Hi Tony
We'd like to apologize for the experience and also thank you for taking the time to provide us with feedback.
One of our main focuses is to improve customer service and should anything fall through, we'd like to remedy it as best as we can.
We'll be in touch to ensure that there are no outstanding queries.
Apologies once again.
Sincerely,
1-grid team
We'd like to apologize for the experience and also thank you for taking the time to provide us with feedback.
One of our main focuses is to improve customer service and should anything fall through, we'd like to remedy it as best as we can.
We'll be in touch to ensure that there are no outstanding queries.
Apologies once again.
Sincerely,
1-grid team
1-grid's reply15 Apr 2021, 14:47
Official
Hi Tony
We'd like to apologize for the experience and also thank you for taking the time to provide us with feedback.
One of our main focuses is to improve customer service and should anything fall through, we'd like to remedy it as best as we can.
We'll be in touch to ensure that there are no outstanding queries.
Apologies once again.
Sincerely,
1-grid team
We'd like to apologize for the experience and also thank you for taking the time to provide us with feedback.
One of our main focuses is to improve customer service and should anything fall through, we'd like to remedy it as best as we can.
We'll be in touch to ensure that there are no outstanding queries.
Apologies once again.
Sincerely,
1-grid team