MR
Mark R
1 reviews | Active since Jun 2020
15 Jun 2020, 11:29
Pathetic service
The most useless business I have ever come across. No reply to tickets raised, no reply to emails sent, and despite numerous calls marked as closed I remain without my domain. Pathetic!
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Replies (1)
1-grid's replyOfficial
15 Jun 2020, 11:50 Hi Mark,
Thank you for bringing this to our attention, we would like to sincerely apologise for the experience you had.
Please give us the opportunity to investigate your above concerns to identify how we can best resolve your issue today.
Could you send me your client ID and contact number, I will escalate this along with your comments to senior management to investigate.
Sincerely,
Tara
Thank you for bringing this to our attention, we would like to sincerely apologise for the experience you had.
Please give us the opportunity to investigate your above concerns to identify how we can best resolve your issue today.
Could you send me your client ID and contact number, I will escalate this along with your comments to senior management to investigate.
Sincerely,
Tara
1-grid's reply15 Jun 2020, 11:50
Official
Hi Mark,
Thank you for bringing this to our attention, we would like to sincerely apologise for the experience you had.
Please give us the opportunity to investigate your above concerns to identify how we can best resolve your issue today.
Could you send me your client ID and contact number, I will escalate this along with your comments to senior management to investigate.
Sincerely,
Tara
Thank you for bringing this to our attention, we would like to sincerely apologise for the experience you had.
Please give us the opportunity to investigate your above concerns to identify how we can best resolve your issue today.
Could you send me your client ID and contact number, I will escalate this along with your comments to senior management to investigate.
Sincerely,
Tara