AH
Anthony H
1 reviews | Active since Apr 2025
11 Apr 2026, 14:16
Pathetic
The problems I've been having has been going on for 2 weeks now...
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Replies (1)
1-grid's replyOfficial
12 Apr 2026, 09:57Hi Anthony,
We’re really sorry to hear about your experience and the ongoing frustration this has caused.
Your case has been escalated to a Senior Support Team member for priority attention. They will review the details and will be in touch with you to provide feedback and next steps.
We understand how important this is and remain committed to resolving this for you.
Kind regards,
The 1-grid Team
We’re really sorry to hear about your experience and the ongoing frustration this has caused.
Your case has been escalated to a Senior Support Team member for priority attention. They will review the details and will be in touch with you to provide feedback and next steps.
We understand how important this is and remain committed to resolving this for you.
Kind regards,
The 1-grid Team
1-grid's reply12 Apr 2026, 09:57
Official
Hi Anthony,
We’re really sorry to hear about your experience and the ongoing frustration this has caused.
Your case has been escalated to a Senior Support Team member for priority attention. They will review the details and will be in touch with you to provide feedback and next steps.
We understand how important this is and remain committed to resolving this for you.
Kind regards,
The 1-grid Team
We’re really sorry to hear about your experience and the ongoing frustration this has caused.
Your case has been escalated to a Senior Support Team member for priority attention. They will review the details and will be in touch with you to provide feedback and next steps.
We understand how important this is and remain committed to resolving this for you.
Kind regards,
The 1-grid Team