AB
Aggro B

1 reviews | Active since Sept 2015

16 Aug 2019, 15:10

Pathetic

I have between 5 and 7 open tickets with your support system.

Your service is really beyond lackadaisical these days. Tickets I logged yesterday and Tuesday are still unanswered.

There's a problem with your control panel that's why all my issues are happening because all of them are on a new domain level.

In one instance I complain I can't register a domain, your team sends me an invoice to register the domain.

Really some of the most pathetic service I have come accross in years.

Just fire everyone and start anew. They don't want to work or be there.

0
Replies (1)
1-grid
1-grid's reply20 Aug 2019, 09:20
Official
Good Day Talon, 

Zolani from our support team has now been in contact with you today to discuss the issues you have raised. We would like to apologise for the negative experience you have had. We trust that this has now been resolved. 

Thank you for your feedback and we commit to offering you a better service experience in the future. 
Sincerely, 
Elsa 

Best regards,