One star is too many for this ****show.

Unfortunately this review gives the company one more star than their service deserves.

It is hard to explain how poor the support from this company is. They literally only provide a single service to me, i.e., hosting. But they seem unable to provide that service reliably. For the fourth time in the past three years I have had multi-day outages on the server that hosts my email and website. This current outage was first noticed on Sunday at 18h00. A ticket was created. Today is Friday, the ticket is still open and the email is still not recovered.

There are no updates on ETR, evidently no actual investigation on the ticket started until Monday morning because "nobody monitors the servers out of working hours".

I now want to migrate away from this ****show, but I can't until they actually get the server up, and god only knows when that will be.

If you are considering this company, stay far away. The fact that they removed their phone numbers from the contact us page on their website should be indication enough that they know that their support is ****.