MA
Matium A
1 reviews | Active since Mar 2022
20 Oct 2025, 18:20
No support when needed. When contacting them you get to number 3 then cut off...
Have logged numerous tickets and all I get is refer to our knowledge base. Response times 2 days. Never to answer the question. Will remove all my domains from them.
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1-grid's replyOfficial
20 Oct 2025, 23:23 Hi Mathium, We’re sorry to hear about your experience and thank you for reaching out to us. We’ve investigated the issue causing the backend error and arranged for a senior member of our support team to contact you directly and provide the assistance you need. Apologies for the delay. Kind regards,
The 1-grid Team
The 1-grid Team
1-grid's reply20 Oct 2025, 23:23
Official
Hi Mathium, We’re sorry to hear about your experience and thank you for reaching out to us. We’ve investigated the issue causing the backend error and arranged for a senior member of our support team to contact you directly and provide the assistance you need. Apologies for the delay. Kind regards,
The 1-grid Team
The 1-grid Team