HN
Hoosen N
1 reviews | Active since Mar 2019
07 Apr 2026, 07:18
No support from 1Grid
I have been trying to contact support for the past 2 weeks with no success and no call back. My emails have been down and lost a lot of business due to this. I get emails saying refer to how to steps on the website but my issue is beyond this.
Please help
Helpful (0)
Replies (2)0
Replies (2)
1-grid's replyOfficial
07 Apr 2026, 08:12 Hello Hoosen,
I’m really sorry for the frustration you’ve experienced, especially given the impact this has had on your business. That’s certainly not the level of support we aim to provide. We’ve escalated your issue internally as a priority, and our team will be in touch with you as soon as possible to resolve this. Thank you for your patience, and again, our sincere apologies for the inconvenience caused.
Kind regards,
The 1-grid Team
I’m really sorry for the frustration you’ve experienced, especially given the impact this has had on your business. That’s certainly not the level of support we aim to provide. We’ve escalated your issue internally as a priority, and our team will be in touch with you as soon as possible to resolve this. Thank you for your patience, and again, our sincere apologies for the inconvenience caused.
Kind regards,
The 1-grid Team
Best regards,
1-grid's reply07 Apr 2026, 08:12
Official
Hello Hoosen,
I’m really sorry for the frustration you’ve experienced, especially given the impact this has had on your business. That’s certainly not the level of support we aim to provide. We’ve escalated your issue internally as a priority, and our team will be in touch with you as soon as possible to resolve this. Thank you for your patience, and again, our sincere apologies for the inconvenience caused.
Kind regards,
The 1-grid Team
I’m really sorry for the frustration you’ve experienced, especially given the impact this has had on your business. That’s certainly not the level of support we aim to provide. We’ve escalated your issue internally as a priority, and our team will be in touch with you as soon as possible to resolve this. Thank you for your patience, and again, our sincere apologies for the inconvenience caused.
Kind regards,
The 1-grid Team
Best regards,
HN
Hoosen N's updateReviewer Update
07 Apr 2026, 09:37Your phone lines are still not available, email consultant made me purchase an SSL, emails are still not working.
Please call me urgently ***
Please call me urgently ***
HN
Hoosen N's update07 Apr 2026, 09:37
Reviewer Update
Your phone lines are still not available, email consultant made me purchase an SSL, emails are still not working.
Please call me urgently ***
Please call me urgently ***