BM
Brian M
1 reviews | Active since Apr 2011
01 Apr 2026, 21:42
No Action. False assurances. No communication
Problem with email since 24th February. Advised that all sorted... I advised it was not... SILENCE. Totally unacceptable
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Replies (1)
1-grid's replyOfficial
02 Apr 2026, 09:57Hello Brian,
We’re really sorry to hear about your experience. Thank you for sharing your concerns, it gives us the chance to make things right.
A senior member of our team will be in touch shortly to discuss this further and provide the support you need.
Kind regards,
The 1-grid Team
We’re really sorry to hear about your experience. Thank you for sharing your concerns, it gives us the chance to make things right.
A senior member of our team will be in touch shortly to discuss this further and provide the support you need.
Kind regards,
The 1-grid Team
1-grid's reply02 Apr 2026, 09:57
Official
Hello Brian,
We’re really sorry to hear about your experience. Thank you for sharing your concerns, it gives us the chance to make things right.
A senior member of our team will be in touch shortly to discuss this further and provide the support you need.
Kind regards,
The 1-grid Team
We’re really sorry to hear about your experience. Thank you for sharing your concerns, it gives us the chance to make things right.
A senior member of our team will be in touch shortly to discuss this further and provide the support you need.
Kind regards,
The 1-grid Team