BS
Bongani S
1 reviews | Active since Oct 2015
07 Feb 2020, 09:20
My Domains & Services Held Hostage
I would like to express my disappointment with 1-grid once again. I have been a customer since it was GridHost, and I must say that I am disappointed. The service is ********** and extremely slow on numerous occasions, and due to this my relationship with them had come to an end, at least I thought it had come to an end.
1-grid has held onto all the services and domains I had asked them to transfer to my new service provider. They have not comp**** with transferring the rest of my domains.
I will have no choice but to go the legal route if they continue to hold onto my domains when I do not owe them a cent.
Do not waste your time and money with this *********** entity.
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Replies (2)0
Replies (2)
1-grid's replyOfficial
07 Feb 2020, 11:33Good Morning Bongani,
Thank you for bringing this to my attention - I do apologise that you've had this negative experience and urgently requested for your services to be transferred to your new service provider.
Aqeel, our senior customer support agent, has noted that we are still waiting for you to send us Zandile's contact information.
I will get Aqeel to contact you shortly on the number listed in your HelloPeter profile to retrieve this information.
Sincerely,
Tara
Thank you for bringing this to my attention - I do apologise that you've had this negative experience and urgently requested for your services to be transferred to your new service provider.
Aqeel, our senior customer support agent, has noted that we are still waiting for you to send us Zandile's contact information.
I will get Aqeel to contact you shortly on the number listed in your HelloPeter profile to retrieve this information.
Sincerely,
Tara
1-grid's reply07 Feb 2020, 11:33
Official
Good Morning Bongani,
Thank you for bringing this to my attention - I do apologise that you've had this negative experience and urgently requested for your services to be transferred to your new service provider.
Aqeel, our senior customer support agent, has noted that we are still waiting for you to send us Zandile's contact information.
I will get Aqeel to contact you shortly on the number listed in your HelloPeter profile to retrieve this information.
Sincerely,
Tara
Thank you for bringing this to my attention - I do apologise that you've had this negative experience and urgently requested for your services to be transferred to your new service provider.
Aqeel, our senior customer support agent, has noted that we are still waiting for you to send us Zandile's contact information.
I will get Aqeel to contact you shortly on the number listed in your HelloPeter profile to retrieve this information.
Sincerely,
Tara
BS
Bongani S's updateReviewer Update
07 Feb 2020, 12:50Hi,
i do not know who Zandile is. I am in meetings all day today. Please can you transfer my remaining domains to Afrihost as requested. This should not be difficult. I also requested you cancel my services and domains I have with you apart from the SSL services I have already paid for.
i do not know who Zandile is. I am in meetings all day today. Please can you transfer my remaining domains to Afrihost as requested. This should not be difficult. I also requested you cancel my services and domains I have with you apart from the SSL services I have already paid for.
BS
Bongani S's update07 Feb 2020, 12:50
Reviewer Update
Hi,
i do not know who Zandile is. I am in meetings all day today. Please can you transfer my remaining domains to Afrihost as requested. This should not be difficult. I also requested you cancel my services and domains I have with you apart from the SSL services I have already paid for.
i do not know who Zandile is. I am in meetings all day today. Please can you transfer my remaining domains to Afrihost as requested. This should not be difficult. I also requested you cancel my services and domains I have with you apart from the SSL services I have already paid for.