SN
Siobhan N
1 reviews | Active since Apr 2019
03 Feb 2026, 09:42
Most inefficient company I have ever dealt with
Thee most inefficient company I have ever dealt with in all my working years. They are difficult to get hold of, never answer calls or emails, if I am lucky, I will get a mail in 3 days. Mails have been down for my business and it took them 3-7 business days to get hold of me. I have had enough. I DO NOT SUGGEST this company at all. Any company is better than 1-grid. I am GATFOL.
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1-grid's replyOfficial
04 Feb 2026, 12:05Hi Siobhan,
We’re truly sorry to hear about the difficulties you’ve faced and the frustration this has caused you and your business. We regret that your experience has not met expectations.
We can see that our Support Team have been working on this with you. A senior member of our Team will contact you as a courtesy follow-up.
We value your feedback.
Warmest regards,
Warmest regards,
The 1-grid Team
1-grid's reply04 Feb 2026, 12:05
Official
Hi Siobhan,
We’re truly sorry to hear about the difficulties you’ve faced and the frustration this has caused you and your business. We regret that your experience has not met expectations.
We can see that our Support Team have been working on this with you. A senior member of our Team will contact you as a courtesy follow-up.
We value your feedback.
Warmest regards,
Warmest regards,
The 1-grid Team