TB
Tinus B

1 reviews | Active since Jul 2014

19 Sept 2022, 16:06

Lost Time -

2 hours of communication and the issue is still not resolved. I am struggling with C-Panel and WP. I requested a call numerous times to no avail. 1-Grid, where did the GridHost service go?

0
Replies (4)
1-grid
1-grid's reply19 Sept 2022, 16:07
Official
Hi Tinus, 

We have taken note of your complaint. Our support staff will reach out to you soon.

Kind regards, 

1-grid team
TB
Tinus B's update20 Sept 2022, 09:58
Reviewer Update
Hi, 1-Grid Team, just wondering if you can provide a timeframe for reaching out.
As I have not yet received that promised call.
TB
Tinus B's update20 Sept 2022, 12:59
Reviewer Update
Hi, 1-grid. Thank you for the call.
The issue was temporarily resolved.
The same issue is back.
Please call me again to re-resolve the issue.
TB
Tinus B's update20 Sept 2022, 15:35
Reviewer Update
It is pushing to 4 hours since I requested help o your Whatsapp line. With not as much as an acknowledgment of my request for assistance.