MS
Mike S

1 reviews | Active since Nov 2023

21 Dec 2023, 09:20

Lacking customer service

Our website was suspended even though we had paid until Feb 24 and I have been waiting for 3 days to have your accounts department reactivate my website. I get no response from your support team. This time of year is very beneficial to our wildlife foundation but we cannot access it because for some accounting blunder.

0
Replies (2)
1-grid
1-grid's reply21 Dec 2023, 15:45
Official
Hi Gary, 

We have taken note of your complaint and sent your message to the relevant agent. Someone will be in touch soon.

Kind regards, 
1-grid team
MS
Mike S's update22 Dec 2023, 09:42
Reviewer Update
BIG SURPRISE. Nobody got in touch with me. What has happened to this once great company