1 reviews | Active since Jun 2016

29 Jul 2020, 21:47

******* charges for serves not authorized

I need to understand if your staff are just extremely *********** or if charging people *******ly for services you are not authorized by them to provide ion their domains, I moved all my domains away from you 3 years ago because of your pathetic service and extremely unprofessional ******* activities and you are still sending me invoices for what my current ISP has been renewing my domains and hosting my DNS for 3 years, now you send me threats that you will cancel my domains, what??? are you trying to be ************s, leave my GOD DAM DOMAINS alone and leave me alone, carry on with this ******* bull**** of yours and the next letter you get will be from my attorney, blithering idiots!!!!

0
Replies (1)
1-grid
1-grid's reply30 Jul 2020, 07:50
Official
Good Morning Quintin,

Thank you for bringing this to our attention, we're sorry to hear that your recent experience with our team hasn't met your expectations.

We would like to follow up to make things right today, can you please send me your client ID. I will escalate this information to my team to investigate for you.

Sincerely,
Tara