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Bruce W
1 reviews | Active since Feb 2026
05 Feb 2026, 13:52
Horrific "Service"
I have been a customer since 2018. I bought and paid for a multi-domain SSL Certificate on the 22nd January. I have an open ticket on the platform #***. Nobody is doing anything! I stll do not have my certficate installed. My client is about to fire me and charge me with *****!
Helpful (0)
Replies (3)0
Replies (3)
1-grid's replyOfficial
05 Feb 2026, 13:59Hi Bruce,Please accept our apologies and be assured that we’re committed to getting this resolved as soon as possible.We’ve arranged for a senior member of our support team to reach out to you shortly.Kind regards,
The 1-grid Team
The 1-grid Team
1-grid's reply05 Feb 2026, 13:59
Official
Hi Bruce,Please accept our apologies and be assured that we’re committed to getting this resolved as soon as possible.We’ve arranged for a senior member of our support team to reach out to you shortly.Kind regards,
The 1-grid Team
The 1-grid Team
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Bruce W's updateReviewer Update
05 Feb 2026, 19:17I see it took you 7 minutes to reply in this forum. BUT nobody has done anything since. I suspect your Senior Members in Support are putting out so many fires that they either can't handle the load, or just don't give a damn!
BW
Bruce W's update05 Feb 2026, 19:17
Reviewer Update
I see it took you 7 minutes to reply in this forum. BUT nobody has done anything since. I suspect your Senior Members in Support are putting out so many fires that they either can't handle the load, or just don't give a damn!
BW
Bruce W's updateReviewer Update
05 Feb 2026, 19:18This picture says it all.
image.png 49.23 KB
image.png 49.23 KB
BW
Bruce W's update05 Feb 2026, 19:18
Reviewer Update
This picture says it all.
image.png 49.23 KB
image.png 49.23 KB