AS
Adriaan S
1 reviews | Active since Jun 2020
10 Jun 2020, 09:47
Horrible service
Terrible service. I have been a customer with them for a few years, and let me tell you, I've had so many issues regarding hosting and billing I don't even know where to start. Definitely looking into moving my services.
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Replies (1)
1-grid's replyOfficial
10 Jun 2020, 09:53Hi Adriaan,
We would like to sincerely apologise for the experience you had and appreciate the time you took to bring this to our attention.
Please give us the opportunity to investigate your concerns further, we want to make things right today and identify what the root cause might be.
I am going to escalate your comments and attach the details listed in your HelloPeter profile.
You can expect a call today.
Sincerely,
Tara
We would like to sincerely apologise for the experience you had and appreciate the time you took to bring this to our attention.
Please give us the opportunity to investigate your concerns further, we want to make things right today and identify what the root cause might be.
I am going to escalate your comments and attach the details listed in your HelloPeter profile.
You can expect a call today.
Sincerely,
Tara
1-grid's reply10 Jun 2020, 09:53
Official
Hi Adriaan,
We would like to sincerely apologise for the experience you had and appreciate the time you took to bring this to our attention.
Please give us the opportunity to investigate your concerns further, we want to make things right today and identify what the root cause might be.
I am going to escalate your comments and attach the details listed in your HelloPeter profile.
You can expect a call today.
Sincerely,
Tara
We would like to sincerely apologise for the experience you had and appreciate the time you took to bring this to our attention.
Please give us the opportunity to investigate your concerns further, we want to make things right today and identify what the root cause might be.
I am going to escalate your comments and attach the details listed in your HelloPeter profile.
You can expect a call today.
Sincerely,
Tara