zH
zaid H

1 reviews | Active since Jul 2011

22 Feb 2021, 11:50

HORRIBLE HORRIBLE HORRIBLE SERVICE....STAY AWAY GUYS!!!!!!!!!!

HORRIBLE HORRIBLE HORRIBLE.....STAY AWAY AT ALL COSTS!!!!!

1 Grid has been sending us payment reminders for invoices already paid. despite calling them, and sending proof of payments 8 times, they still cancelled our services...due to "NON PAYMENT"

when 1-Grid was Web Africa, we never had this issue at all.

Now I'm waiting on the telephone for over 30 mins, to speak to a consultant, despite me speaking to a consultant this morning, and him confirming payment was made a few weeks ago.

HORRIBLE HORRIBLE HORRIBLE SERVICE....STAY AWAY GUYS!!!!!!!!!!

0
Replies (1)
1-grid
1-grid's reply22 Feb 2021, 13:06
Official
Hi Zaid.

We are sorry to hear about your recent experience with us. We've escalated this to our billing team who will be in contact with you regarding this.

Regards
Zaheer