1 reviews | Active since Jan 2019
GRID 1 HOST..from very good to bad services.
Grid 1 host, just suspended my services . My services were susspended and made payment and it took me 4 days to get services activated and i apid extra then i just got my services back yesterday and i checked my account i found out not invoice was generated and just now i tried to log on the email and realised that am suspended again. So how can you generate and invoice overnight and suspend me 2 hours after notification. I did not even see that notification . Then i will make payment and it will take another 2-4 days for me to able to view my services. When you changed from Webafrica to Grid 1 all things changed. Please am not very happy with your services. I have been your client for almost 2 years now but am not happy. I mighty not renew my domain if things continue to be like this. LCT CUSTOMER CODE 82225
Please accept our humble apologies for your negative experience with our billing and support processes.
Please note that your issue has been escalated to our Billing and Support managers as a priority.
We will stay in contact with you until the issue is resolved to your satisfaction.
Thank you for your feedback. We commit to offering you a better service experience in the future.
Sincerely, 1-grid
Please accept our humble apologies for your negative experience with our billing and support processes.
Please note that your issue has been escalated to our Billing and Support managers as a priority.
We will stay in contact with you until the issue is resolved to your satisfaction.
Thank you for your feedback. We commit to offering you a better service experience in the future.
Sincerely, 1-grid