DH
Dehan H

1 reviews | Active since Feb 2021

05 Feb 2021, 09:56

Good Support, Professional Service, Excellence in Motion!

Some businesses benefit from making their customers feel like family and this is most definitely the case here. After I struggled getting support initial it was quickly resolved in a matter of minutes. A perfectly good and clear explanation was given as to why there was a delay in initial response. It is important to note that the business model included a check-up/ follow up on customer satisfaction after support was provided.

I always appreciate when a person is takes time to check up if you are satisfied and that you understand the service you took up. Aqeel helped me in this regard and I must also mentioned that he followed up on service satisfaction and provide a lot of additional guidance and assistance with my request. For this I thank him.

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Replies (1)
1-grid
1-grid's reply05 Feb 2021, 16:49
Official
Hi there Dehan,

Thank you for the kind words and for mentioning how well you were assisted by Aqeel, I'll pass your pleasant review along to ensure he is praised for his efforts.

My team and I appreciate your support very much.

Sincerely,
Zaheer