RS
Roelof S
1 reviews | Active since May 2013
21 Oct 2022, 14:27
Fantastic Service From Cecil Nojaja, working at 1-grid
Cecil Nojaja took my call on the 18th of October 2022, at around 15:30. I CAN NOT emphasize what a great asset he is to your company. Preparing myself with "another" call centre experience, his friendly and competant assistance left me speechless.
His tech knowledge is out of this world, and his interpersonal skills - the way he connected with me - is something that can't be trained.
I really am a hard-to-please customer, and I EXPECT good service. My experience with Mr Nojaja was a perfect 10/10, and I salute you for the service I received.
Roelof.
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Replies (2)
1-grid's replyOfficial
21 Oct 2022, 14:28Hi Roelof,
Thank you very much for the 5-star rating, it is much appreciated along with your continuous support. We'll be sure to reward the person who assisted you. We hope that you have an amazing day further.
Sincerely,
1-grid team
Thank you very much for the 5-star rating, it is much appreciated along with your continuous support. We'll be sure to reward the person who assisted you. We hope that you have an amazing day further.
Sincerely,
1-grid team
1-grid's reply21 Oct 2022, 14:28
Official
Hi Roelof,
Thank you very much for the 5-star rating, it is much appreciated along with your continuous support. We'll be sure to reward the person who assisted you. We hope that you have an amazing day further.
Sincerely,
1-grid team
Thank you very much for the 5-star rating, it is much appreciated along with your continuous support. We'll be sure to reward the person who assisted you. We hope that you have an amazing day further.
Sincerely,
1-grid team
RS
Roelof S's updateReviewer Update
21 Nov 2022, 10:47 Just thought I'd post a follow-up about my experience with Supersonic Fibre. I again tried to play nice, had patience, followed up, and asked nicely... but after a month of no connection it's kind of getting hard.
Supersonic has been unable to make good on their promises on resolving this issue. Perhaps follow up on my calls - I can't remember ALL the names, but know that I spoke to Cicil NojaJa, Dikheledi, Brighton, and a Manager/team leader by the name of Kagiso whose last contact with me was on the 9th of November.
If you need help getting your heads out of your ****s, or you wish to use my generator to power your laptops so that you can sort this out, please do get in touch :)
At the very least, please refund me and cancel my contract, admitting that you are unable to continue rendering the service which I have enjoyed for the last two years so that I can take my business elsewhere.
Supersonic has been unable to make good on their promises on resolving this issue. Perhaps follow up on my calls - I can't remember ALL the names, but know that I spoke to Cicil NojaJa, Dikheledi, Brighton, and a Manager/team leader by the name of Kagiso whose last contact with me was on the 9th of November.
If you need help getting your heads out of your ****s, or you wish to use my generator to power your laptops so that you can sort this out, please do get in touch :)
At the very least, please refund me and cancel my contract, admitting that you are unable to continue rendering the service which I have enjoyed for the last two years so that I can take my business elsewhere.
RS
Roelof S's update21 Nov 2022, 10:47
Reviewer Update
Just thought I'd post a follow-up about my experience with Supersonic Fibre. I again tried to play nice, had patience, followed up, and asked nicely... but after a month of no connection it's kind of getting hard.
Supersonic has been unable to make good on their promises on resolving this issue. Perhaps follow up on my calls - I can't remember ALL the names, but know that I spoke to Cicil NojaJa, Dikheledi, Brighton, and a Manager/team leader by the name of Kagiso whose last contact with me was on the 9th of November.
If you need help getting your heads out of your ****s, or you wish to use my generator to power your laptops so that you can sort this out, please do get in touch :)
At the very least, please refund me and cancel my contract, admitting that you are unable to continue rendering the service which I have enjoyed for the last two years so that I can take my business elsewhere.
Supersonic has been unable to make good on their promises on resolving this issue. Perhaps follow up on my calls - I can't remember ALL the names, but know that I spoke to Cicil NojaJa, Dikheledi, Brighton, and a Manager/team leader by the name of Kagiso whose last contact with me was on the 9th of November.
If you need help getting your heads out of your ****s, or you wish to use my generator to power your laptops so that you can sort this out, please do get in touch :)
At the very least, please refund me and cancel my contract, admitting that you are unable to continue rendering the service which I have enjoyed for the last two years so that I can take my business elsewhere.