Extremely Poor service

I'm surprised there have been no complaints about 1-Grid for this week , 5 days in a row the email has been offline in the morning , then comes on for the afternoon and then offline again in the evening , the next day it the same story , for the entire week . They are slow to respond to the support tickets and support is only available between 8am and 5pm , so if something goes wrong out of those hours you are out of luck. When they eventually do update the status page ( which isn't very often) then it is just some generic post about them working on the problem. It seams that they have no monitoring system on the servers and only know of a problem when someone calls in to let them know. Support is almost non existent. Gave one star because there is no option to give no stars .