EXTREME LACK OF SERVICE

I have been with this company for many many years. Over a week ago my emails stopped working on my laptop, tablet and cell phone. After many calls I eventually dealt with someone. Downloading a week's emails was taking long so he hung up and said he would call later. The downloading did not work. He called back and said my account had been blocked and they had sorted it out but he was going on a few days leave. It did not work. On Xmas day I received a call from a woman who again said the account had been unblocked and the emails should come through. It did not. Today I called and worked with someone via a remote app. He ended the call halfway through and did not bother to call back. So for 8 days I have no email communication and no assistance from 1Grid. I am extremely unhappy. The remote view person I dealt with had an identification of "Admin ***".