Exceptional service after initial frustrations
After leaving a negative review and logging another call, Yusuf and Bonisani was able to assist me with my issue and I have only received amazing service thereafter. Thank you for taking clients' frustrations seriously and ensuring that you turn my frown upside down. lol
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1-grid's replyOfficial
12 May 2020, 14:11Good Afternoon, Sune,
Thank you for adding an NPS score on your previous review, we really appreciate the effort you took today to feedback around your recent interactions with Yusuf and Bonisani.
We're always happy to help and glad to hear that you are smiling!
Sincerely,
Tara
Thank you for adding an NPS score on your previous review, we really appreciate the effort you took today to feedback around your recent interactions with Yusuf and Bonisani.
We're always happy to help and glad to hear that you are smiling!
Sincerely,
Tara
Best regards,
1-grid's reply12 May 2020, 14:11
Official
Good Afternoon, Sune,
Thank you for adding an NPS score on your previous review, we really appreciate the effort you took today to feedback around your recent interactions with Yusuf and Bonisani.
We're always happy to help and glad to hear that you are smiling!
Sincerely,
Tara
Thank you for adding an NPS score on your previous review, we really appreciate the effort you took today to feedback around your recent interactions with Yusuf and Bonisani.
We're always happy to help and glad to hear that you are smiling!
Sincerely,
Tara
Best regards,