MN
Missy N

1 reviews | Active since Nov 2018

17 Dec 2025, 16:40

Excellent service

I wasn’t able to send emails this morning from my domain email, and I sent an email from my personal email to report the query to 1-grid support and also contacted the call centre support. A very patient guy by the name of Craig helped me to login step by step using another ways. Also they made a follow up call later after 16:00hrs to see if my emails work. The guy who did a follow up was also very kind and helpful, unfortunately I didn’t get his name. Thanks guys, I am now good.

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Replies (1)
1-grid
1-grid's reply17 Dec 2025, 16:48
Official
Hi Missy, Thank you so much for your kind words!We’re very happy to hear that you had an excellent experience with 1-grid.We aim to provide excellent service and to hear we’ve got it right excites us.  Your feedback has been shared with Linda and the support team.  If you ever need support, we’re just a message away! Kind regards, 
The 1-grid Team