CG
Colin G

1 reviews | Active since Mar 2016

03 Feb 2021, 09:55

Email blocked due to Spam

Email accounts are being blocked for no reason. I have had 2 email accounts in a matter of weeks blocked for no apparent reason. For the first account, I have still not received a valid response as to why this email account was blocked. There is now a second account that is blocked with a vague explanation of spam detected. I have raised a ticket with no response - typical 1-Grid.

0
Replies (3)
1-grid
1-grid's reply03 Feb 2021, 10:46
Official
Hi Colin,

We have arranged that you are contacted as soon as possible by one of our seniors to assist you further with this query.

Regards
Tash
CG
Colin G's update03 Feb 2021, 16:05
Reviewer Update
It shows how important a client I am. No one has called me as yet.
CG
Colin G's update03 Feb 2021, 17:49
Reviewer Update
And still no response from 1-grid. Really pathetic customer service.