SM
Shimane M
1 reviews | Active since Oct 2012
25 Jul 2019, 08:27
Do not pay with your credit card!
Never use your credit card to make payments with 1-grid. They will make purchases using your card details even if you do not save your card details on their site. Today a deduction of R500 went off my account for a domain I do not want to redeem. I did not authorize the payment, my bank card is not listed for payments. This is unacceptable.
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Replies (2)
1-grid's replyOfficial
25 Jul 2019, 13:32Good Afternoon Shimane,
Please accept our apologies for the negative experience you have had. Our billing team will be in contact with you to confirm that the issue receives a resolution.
Thank you for sending us this feedback. We commit to offering you a better service experience in the future.
Sincerely,
Farrah
Please accept our apologies for the negative experience you have had. Our billing team will be in contact with you to confirm that the issue receives a resolution.
Thank you for sending us this feedback. We commit to offering you a better service experience in the future.
Sincerely,
Farrah
1-grid's reply25 Jul 2019, 13:32
Official
Good Afternoon Shimane,
Please accept our apologies for the negative experience you have had. Our billing team will be in contact with you to confirm that the issue receives a resolution.
Thank you for sending us this feedback. We commit to offering you a better service experience in the future.
Sincerely,
Farrah
Please accept our apologies for the negative experience you have had. Our billing team will be in contact with you to confirm that the issue receives a resolution.
Thank you for sending us this feedback. We commit to offering you a better service experience in the future.
Sincerely,
Farrah
SM
Shimane M's updateReviewer Update
31 Jul 2019, 11:34My dispute has been resolved, thank you 1-grid for the excellent service. I am a happy client once again.
SM
Shimane M's update31 Jul 2019, 11:34
Reviewer Update
My dispute has been resolved, thank you 1-grid for the excellent service. I am a happy client once again.