Do not host your servers here

Absolutely horrible customer support when something goes wrong. It took 3 weeks to get a system back up and running properly after it was unilaterally decided to re-install the server with a new OS.

- Replies to tickets are delayed by up to 48 hours and you think they are working on the problem, but then it turns out they just haven't bothered to read your ticket yet. - Promises to be called back just never happens, or they try once, and then say you are unreachable (because you were on another call or quickly went to the bathroom after you've been waiting for the call all day). - Requests to have the issue escalated to the management team falls on death ears. - When you finally do get someone that is capable of fixing the problem, then you cannot reach this person when you phone in and, once again, get promised a call back which never happen.

VPS services are supposed to have "Pro Support", but there is nothing "Pro" about it. I am honestly fed up with this level of service and will be advising all my clients to move their servers elsewhere.