JN
Jayson N

1 reviews | Active since Jul 2019

29 Jul 2019, 01:00

Disgusting!

What a joke, staff don't even know their own products. I'm positive the person I spoke with received no training whatsoever, either that, or the guy I spoke with was the janitor...... Disgusting! Do yourself a favor and seek hosting elsewhere, this company has no future!

0
Replies (2)
1-grid
1-grid's reply29 Jul 2019, 09:21
Official
Good morning Jayson

I apologise for the poor experience you had. Can you provide me with your customer id or ticket id so we can investigate and contact you? 

Sincerely,
Farrah

Best regards,

1-grid
1-grid's reply29 Jul 2019, 14:39
Official
Good Day Jayson, 

Please accept our sincere apologies for the negative experience you had with our support team. 

As per my DM, please supply us with your contact details so that our team leaders can reach out to you.

Sincerely, 
Farrah

Best regards,