DISAPPOINTING SERVICE

I was recently involved in an accident, which put alot of financial strain on me. I therefore attempted to save some costs by downgrading my 1-grid hosting package from a medium to a small, which one gird allowed me to do. I have now received an invoice for R3733.00 for apparent disk space that is over used. This is ridiculous, surely 1-grid should advise at the point of attempting to downgrade a package, that the disk space used is more than the allocated packages disk space. I don't know if this is an oversight on 1-grids part or a ploy to cheat customers out of their hard earned money.

Furthermore, notifications should have been sent to me to indicate that the disk usage space has been exceeded, therefore allowing the client to rectify. I have never had an issue with hosting when I was dealing with webafrica.

I have been a loyal client with webafrica for years, who then split to gridhost and then to 1-grid. I am very disapointed in the service I have received from 1-grids company from inception of dealing with them. I would appreciate this issue be rectified as soon as possible and I can be contacted on ********** .