bad service

<div>It is now Wednesday and I have been trying since Monday to get an EPP code to transfer a domain away from 1-grid. I cannot generate it on their Control Panel as it gives an error. I've logged ticket after ticket and yesterday went on the chat line where they said they would email it to me. I have still heard nothing! I followed up again today and then went back on the chat line today and now they say they can't help me as they don't have access and that I must contact the Domain team. WHICH IS WHAT I'VE BEEN TRYING FOR 3 DAYS NOW!! The irony is that I am transferring this domain away due to bad service. Their service is so bad that I can't even manage to transfer the domain away!</div>