SB
Sheldyn B
1 reviews | Active since May 2019
21 May 2019, 15:18
Debiting account after cancellation of service
I transferred a domain from 1-Grid to GoDaddy and 1-Grid is still Debiting my account for renewals. Now I must spend hours chasing them to reverse it.
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Replies (3)
1-grid's replyOfficial
22 May 2019, 15:37Good Day Sheldyn,
Please kindly note that we have tried to contact you telephonically today. We have investigated the matter and would like to apologise for any inconvenience caused.
Please note that we have sent you an email to the email address you have provided on this profile to discuss further details. You are welcome to respond with any questions or queries you may have.
Thank you for taking the time to bring this to our attention.
Sincerely,
Elsa
Please kindly note that we have tried to contact you telephonically today. We have investigated the matter and would like to apologise for any inconvenience caused.
Please note that we have sent you an email to the email address you have provided on this profile to discuss further details. You are welcome to respond with any questions or queries you may have.
Thank you for taking the time to bring this to our attention.
Sincerely,
Elsa
1-grid's reply22 May 2019, 15:37
Official
Good Day Sheldyn,
Please kindly note that we have tried to contact you telephonically today. We have investigated the matter and would like to apologise for any inconvenience caused.
Please note that we have sent you an email to the email address you have provided on this profile to discuss further details. You are welcome to respond with any questions or queries you may have.
Thank you for taking the time to bring this to our attention.
Sincerely,
Elsa
Please kindly note that we have tried to contact you telephonically today. We have investigated the matter and would like to apologise for any inconvenience caused.
Please note that we have sent you an email to the email address you have provided on this profile to discuss further details. You are welcome to respond with any questions or queries you may have.
Thank you for taking the time to bring this to our attention.
Sincerely,
Elsa
SB
Sheldyn B's updateReviewer Update
31 May 2019, 05:36Still no refund.
SB
Sheldyn B's update31 May 2019, 05:36
Reviewer Update
Still no refund.
SB
Sheldyn B's updateReviewer Update
20 Jun 2019, 18:37Finally told that the amount was incorrectly charged and would be credited. Then another mysterious invoice appeared for a service that was also canceled over 2 years ago. To date, no credit has been issued to my account. total disgrace of a company.
SB
Sheldyn B's update20 Jun 2019, 18:37
Reviewer Update
Finally told that the amount was incorrectly charged and would be credited. Then another mysterious invoice appeared for a service that was also canceled over 2 years ago. To date, no credit has been issued to my account. total disgrace of a company.