DK
David K
1 reviews | Active since Jun 2017
05 Nov 2019, 13:23
Customer service
Could someone please contact me in regards with the package I've changed? It's been roughly 2 weeks now, my emails are not set up, I cant receive any mail and my previous mails are not transferred over. I've been with you guys for roughly 2 years now and never had a problem. Now I get Ignored
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Replies (1)
1-grid's replyOfficial
06 Nov 2019, 10:53Good Day David,
Aqeel from our support team has now been in contact with you to discuss the details around the hosting and email issue. We are busy resolving this and will keep in regular contact with you until this has been completely sorted.
We apologise for the frustration and inconvenience this has caused. We are committed to offering you an improved service experience going forward.
Sincerely,
Elsa
Aqeel from our support team has now been in contact with you to discuss the details around the hosting and email issue. We are busy resolving this and will keep in regular contact with you until this has been completely sorted.
We apologise for the frustration and inconvenience this has caused. We are committed to offering you an improved service experience going forward.
Sincerely,
Elsa
1-grid's reply06 Nov 2019, 10:53
Official
Good Day David,
Aqeel from our support team has now been in contact with you to discuss the details around the hosting and email issue. We are busy resolving this and will keep in regular contact with you until this has been completely sorted.
We apologise for the frustration and inconvenience this has caused. We are committed to offering you an improved service experience going forward.
Sincerely,
Elsa
Aqeel from our support team has now been in contact with you to discuss the details around the hosting and email issue. We are busy resolving this and will keep in regular contact with you until this has been completely sorted.
We apologise for the frustration and inconvenience this has caused. We are committed to offering you an improved service experience going forward.
Sincerely,
Elsa