JK
Jeanie K

1 reviews | Active since May 2021

26 May 2021, 09:39

Correction on bad rating for Mason which was actually on 1-Grid as a company and not Mason as the representative

Hi, I had an issue with 1-Grid re an incorrect invoice. I rated 1-Grid "terrible" after I requested a new invoice. Unfortunately this reflected badly on Mason. I am now rating Mason 5 stars as he immediately contacted me and sorted the entire problem out for me. Thank you Mason. I apologise that my negative rating of 1-Grid was coupled to your name. Thank Jeanie

0
Replies (1)
1-grid
1-grid's reply26 May 2021, 09:42
Official
Hi Jeanie K

Thank you for the kind words and for mentioning how well you were assisted by Mason. I'll pass your pleasant review along to him and ensure that he is rewarded for his efforts.

My team and I appreciate your support very much.

Sincerely
1-grid team