Charging cancelled domain

YOU GUYS are as pathetic and bully as Telkom. Just because you somehow managed to get access to my account you think you can do what ever you want... Every year you auto-renew an old domain that I closed with WebAfrica, and every year I have to run around contacting you to tell you that the domain was closed with Webafrica and you need to return my money. YOU are a piece of S*h*t. The domain was closed with WebAfrica and last year I had to jump around chatting to your useless help-desk who instructed me that the domain is closed. Which is a lie, I just checked my account and noticed you withdrew money. You are ****ty as hell, and bully as Telkom, just give me back money. PATHETIC...