Callous service and very unhappy

When a business doesn't care, then I can't give them any decent review. I generally try to give good reviews and fair comment, so you can take my dissatisfaction seriously. Clients are numbers. Phone calls to their call center are beyond frustrating. One deals with evident salary earners who have no regard nor passion for the business for which they work. Every single year I receive invoices, duly pay them on time and then receive an automated message saying that I owe them money. Really? I don't think so. I always pay my invoices. Then it becomes a case of 'the system says.. .' Well this human says, with evidence that I always pay exactly what is on the invoice. I have quickly scanned the internet for better hosting companies and within minutes received a whole host of hosts who are better priced. I hope that I find one that still has a caring, always there for you, we appreciate our customers attitude. I used to be with JCW hosting, a small company with amazing, friendly customer service. Sadly they sold out to Afrihost and then got bought out by the callous machine of a company called 1-Grid.

Perhaps I should give two stars because their C-panel access is user friendly and good and my website I think only crashed once in the last few years but seriously when I feel the anger boiling again after writing their name I will stay with a one star rating.

Pull your socks up and realize that you exist only while you have customers. Care for them.