MA
Matium A
1 reviews | Active since Mar 2022
15 Jan 2026, 22:59
Bye 1-Grid
Telephone never works, and response on tickets system minimum 5 hours.
Helpful (0)
Replies (3)0
Replies (3)
1-grid's replyOfficial
16 Jan 2026, 07:12Hi Matium, We’re sorry to hear that your issue was not resolved timeously. Thank you for reaching out. We’ve arranged for a senior member of our support team to contact you directly to help resolve this issue. Kind regards,The 1-grid Team
Best regards,
1-grid's reply16 Jan 2026, 07:12
Official
Hi Matium, We’re sorry to hear that your issue was not resolved timeously. Thank you for reaching out. We’ve arranged for a senior member of our support team to contact you directly to help resolve this issue. Kind regards,The 1-grid Team
Best regards,
MA
Matium A's updateReviewer Update
22 Jan 2026, 21:43It is now the 22 of January I got the call and that was it. The site is now totally down and no response or even an email from you.
MA
Matium A's update22 Jan 2026, 21:43
Reviewer Update
It is now the 22 of January I got the call and that was it. The site is now totally down and no response or even an email from you.
1-grid's replyOfficial
23 Jan 2026, 09:26Hi Matium,Thank you for reaching out again.Your issue has been escalated, and we will continue to provide you with updates.Thank you for your patience.Kind regards,The 1-grid Team
Best regards,
1-grid's reply23 Jan 2026, 09:26
Official
Hi Matium,Thank you for reaching out again.Your issue has been escalated, and we will continue to provide you with updates.Thank you for your patience.Kind regards,The 1-grid Team
Best regards,