BEWARE!!

BEWARE!! You could not dream up a worse functioning web host, it's as if everything they do is purposefully orchestrated to make things worse.

I was a client of these guys from back when they were gridhost, I've witnessed what used to be an OK service become unusable. I'm not sure what's happened behind the scenes, but I can only assume management has changed and it is now run with underqualified skeleton staff.

Some examples; - My hosting plan & billing changed, without informing me of the change - Their automated billing system fails, they cancel your hosting and charge you a reconnection fee (for their failed billing) - Hosting service offline for ages, without any awareness - Email service disabled, when you enquire "Oh, the email was disabled" but why! - Don't even try and get a support query answered via their ticketing system, weeks, literally weeks to answer - Don't bother calling them, as I write this I have been on hold for 29min (their PBX system will cut you off at 10min and tell you there are no available agents in the queue)

Most people are hosting commercial work with web hosts, dealing with this kind of service is not ok. If you are looking for a South African web host, keep looking - this is not them.

Would rate 0 stars if there was a 0 star rating