Best customer experience with domain hosts

I'm so pleasantly surprised with the great customer service I experience from 1-grid, specifically Linda Kalipa. I was paying close to R600 for my domain from an international host and all i really wanted the domain for was to have a custom email account in outlook. I found 1-grid and the cost was significantly lower. I basically just had to pay for the domain to be transferred to them and the annual hosting fee instead of a monthly fee of R600 with register.com.

I did the transfer but then noticed that my emails weren't coming through and then thought this was going to be such a hassle to resolve. Usually with international companies you go into a rabbit hole of self-help articles or chatbots, very rarely does someone actually call you.

So I started the process by emailing their support email. A person actually called me and sorted out the issue with no hassle or additional cost!