JT
Jason T

1 reviews | Active since Mar 2021

14 Nov 2025, 10:32

Bad Support

The support is terrible. if you log a ticket (note these are websites) it can take SEVERAL days for anything to be actioned. Also THEY DO NOT READ your ticket properly and often get things wrong. Seriously just go with Texo. This is from being a user of 1grid for like 10 years.

0
Replies (1)
1-grid
1-grid's reply14 Nov 2025, 11:09
Official
 Hi Jason, Apologies for any confusion that may have been caused from our side.To better assist you, we’ve arranged for a member of our support team to reach out to you shortly. Kind regards, 
The 1-grid Team