J
Jay

1 reviews | Active since Feb 2024

27 Feb 2024, 11:45

Bad service - do not use. There are far better options out there.

Long waiting times when calling support, sometimes up to an hour before being helped. 1-Grid does not support multiple accounts and services for a single entity, making it extremely difficult to keep track of your work. I have moved most of our business software over to a new service provider with fast support and even callback function, with all my different services and accounts under a single entity.

0
Replies (1)
1-grid
1-grid's reply01 Mar 2024, 11:27
Official
Hi there, 

Thank you for bringing this to our attention. We are investigating further. Our support team will be in contact. We apologise for the inconvenience.

Sincerely,
1-grid team