AH
Albert H
1 reviews | Active since Dec 2015
19 Sept 2025, 12:14
Bad service
This companies service has got very bad over the last period. I cannot get urgent help with my emails as it is almost impossible to get hold of them telephonically. (They are worse than phoning government departments.) I am definitely moving my hosting and all other services. Cannot deal with this bad service. Frustrating!
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Replies (1)
1-grid's replyOfficial
19 Sept 2025, 16:16Hi Albert,
We’re really sorry to hear about your experience.
Thank you for sharing your concerns, it gives us the chance to learn, improve and make things right.
A senior member of our team will be in touch shortly to discuss this further and provide the support you need.
Kind regards,
The 1-grid Team
We’re really sorry to hear about your experience.
Thank you for sharing your concerns, it gives us the chance to learn, improve and make things right.
A senior member of our team will be in touch shortly to discuss this further and provide the support you need.
Kind regards,
The 1-grid Team
1-grid's reply19 Sept 2025, 16:16
Official
Hi Albert,
We’re really sorry to hear about your experience.
Thank you for sharing your concerns, it gives us the chance to learn, improve and make things right.
A senior member of our team will be in touch shortly to discuss this further and provide the support you need.
Kind regards,
The 1-grid Team
We’re really sorry to hear about your experience.
Thank you for sharing your concerns, it gives us the chance to learn, improve and make things right.
A senior member of our team will be in touch shortly to discuss this further and provide the support you need.
Kind regards,
The 1-grid Team