HR
Herman R

1 reviews | Active since Mar 2009

30 Sept 2019, 10:44

Are they holding me hostage

I decided to move my hosting to another service provider, after several D/O penalties, because 1-grid cannot accommodate a flexible date for when they run debitorders. A R50 penalty for collecting R49. Ridiculous.

My cpanel is locked, the same day of cancellation, and I cannot access my data or files, to move.

Are they now holding me hostage.

Bad 1-Grid, very bad.

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Replies (1)
HR
Herman R's update03 Oct 2019, 13:27
Reviewer Update
1-Grid support has always responded quickly to any support issues. Their was another way to get to the cPanel, and I was directed to that. Managed to do what I wanted to do. So thank you for the support.