Another SA Company becoming the norm for SA Budiness _BAD

1-grid won't respond to a query on our account. Although we canand have supp**** them with each POP for invoices since 1 January 2025 they still insist on sending e-mails with the heading "Final Notice: Invoice is Overdue with this wording This is the third and final billing notice for Invoice ***, originally generated 25/07/2025. The invoice remains overdue, and failure to make payment will result in the suspension of your account and services.": I have requeste that they contact me telephonically as the e-mail response we send just gets a different breakdown of the amount and then a new amount