Absolutely Disgraceful Service – A Warning to Others

If you're considering doing business with this company, think again. I signed up to host my website with them, and at first things were fine. After some time offline due to missed payments (which I fully acknowledge), I reached out to resolve things. They were quick to respond then—because I was ready to pay. I restarted the whole process and paid in full.

But since then? Nothing but silence, neglect, and frustration.

The service I paid for still shows as "pending"—meaning I can’t use it at all. I’ve been locked out of doing anything with the package I purchased. I’ve called multiple times, been put on hold for over two hours each time with no resolution. I submitted support tickets, only to see them marked as “resolved” even though no one ever contacted me or fixed the issue. It has now been over a month.

To make matters worse, they continue to send me invoice reminders while ignoring my support requests. That’s right—they’re quick to ask for more money, but completely unwilling to deliver the service they promise or respond to serious problems.

As someone running a startup in one of the most underserved parts of the country, this has been devastating. I trusted this company with my limited resources and they’ve let me down completely.

To the company: if you’re reading this, do better. You’re damaging real people’s lives and businesses with your incompetence and lack of accountability.

To potential customers: save yourself the time, stress, and money. Find a provider that actually respects its users.