CF
Chris F
1 reviews | Active since Oct 2022
24 Oct 2024, 08:27
4 days and no help
It has been four days, and I have yet to receive any assistance or guidance on resolving my query. I have only been given promises from agents attempting to de-escalate the situation. I am deeply disappointed by the lack of support from 1grid, which I find quite unacceptable.
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Replies (1)
1-grid's replyOfficial
24 Oct 2024, 08:33 Hi Chris,
Thank you for reaching out. We appreciate your feedback, and we would like to sincerely apologise for the less-than-great experience.
We will connect with you directly to address your concerns with you.
Thank you for your patience.
Kind regards,
Natalie from the 1-grid Team
Thank you for reaching out. We appreciate your feedback, and we would like to sincerely apologise for the less-than-great experience.
We will connect with you directly to address your concerns with you.
Thank you for your patience.
Kind regards,
Natalie from the 1-grid Team
Best regards,
1-grid's reply24 Oct 2024, 08:33
Official
Hi Chris,
Thank you for reaching out. We appreciate your feedback, and we would like to sincerely apologise for the less-than-great experience.
We will connect with you directly to address your concerns with you.
Thank you for your patience.
Kind regards,
Natalie from the 1-grid Team
Thank you for reaching out. We appreciate your feedback, and we would like to sincerely apologise for the less-than-great experience.
We will connect with you directly to address your concerns with you.
Thank you for your patience.
Kind regards,
Natalie from the 1-grid Team
Best regards,