LR
Leigh-Elmore Reilly

1 reviews | Active since Jun 2019

10 Feb 2020, 13:21

1grid debiting me for services I cancelled

They sneakily added to there services so I had to cancel, I sent the cancellation straight away and sent a screen shot yet they still decided to debit me for the services and absolutely no communication.

0
Replies (1)
1-grid
1-grid's reply10 Feb 2020, 13:27
Official
Hi Leigh, 

Thank you for bringing this to my attention. 

We would like to get a better understanding of the issue you experienced.

I will get one of our senior support agents to assist you shortly. 

Can we contact you on the number listed in your HP profile?

Sincerely,
Tara