CJ
Clifford J
1 reviews | Active since Nov 2020
27 Nov 2020, 12:05
1-Grid's service with regard an issue with it's server
Zolani Matsolo of 1-Grid support helped solve 1-Grid's server's issue with regard to our website: Exquisite Hotel Consultants. It was a very problem for us. After 4 phone calls to 1-Grid, achieving nothing with other support people, Zolani took action immediately and solved the problem. He was courteous, diligent, fast and effective!!
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1-grid's replyOfficial
27 Nov 2020, 12:09Hi there Clifford,
The detail in your feedback is much appreciated, thank you very much for mentioning the excellent service Zolani delivered to you. I'm pleased that your interaction with him was pleasant and that your issue is now resolved, I'll inform the rest of my team about your review to ensure he is praised for his efforts.
My team and I look forward to our next interaction with you.
Sincerely,
Tara
The detail in your feedback is much appreciated, thank you very much for mentioning the excellent service Zolani delivered to you. I'm pleased that your interaction with him was pleasant and that your issue is now resolved, I'll inform the rest of my team about your review to ensure he is praised for his efforts.
My team and I look forward to our next interaction with you.
Sincerely,
Tara
1-grid's reply27 Nov 2020, 12:09
Official
Hi there Clifford,
The detail in your feedback is much appreciated, thank you very much for mentioning the excellent service Zolani delivered to you. I'm pleased that your interaction with him was pleasant and that your issue is now resolved, I'll inform the rest of my team about your review to ensure he is praised for his efforts.
My team and I look forward to our next interaction with you.
Sincerely,
Tara
The detail in your feedback is much appreciated, thank you very much for mentioning the excellent service Zolani delivered to you. I'm pleased that your interaction with him was pleasant and that your issue is now resolved, I'll inform the rest of my team about your review to ensure he is praised for his efforts.
My team and I look forward to our next interaction with you.
Sincerely,
Tara