BB
Ben B

1 reviews | Active since Oct 2019

10 Oct 2019, 14:33

1 Grid.com

Their service, feed back and support is a total disgrace. They pomise to give feedback-it never happens. I eventually stopped the debit orders-still no improvement. Took me more than 6 weeks (more than 20 e mails, 9 phone calls and more than 6 hours waiting for help on the telephone) to transfer my domaine. Be very wary of this company!

Then I got hold of Mr Thaabit Parker-what a pleasre and what service. If only 1 Grid had more of his quality. Thank you Thaabit

Ben

0
Replies (1)
1-grid
1-grid's reply11 Oct 2019, 15:41
Official
Good Day Ben,

Thank you for taking the time to send us feedback. We have tried to contact you to discuss the matter. However, we could not reach you. Please kindly let us know a suitable time to contact you.

Our team has now had a look into the matter and we have now accepted the domain transfer. We apologise for any inconvenience this delay has caused. 

Sincerely,
Elsa